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Technical Support - Using Apple Safari

To use, you must setup Apple Safari to use Adobe Acrobat or Reader to display PDF file. In OS X, Apple's Preview is the default application for opening a number of file types, including PDF's. While versatile, Preview will NOT allow you to make changes to PDF's with editable content such as forms posted on the intranet. Unfortunately, this Preview does not work with Follow these instructions to set Adobe Acrobat Reader as the default application for opening PDF files to work with

Make Acrobat or Reader the default viewer for PDFs
Safari browser preferences
Check Adobe settings
More steps
Other help links
Make Acrobat or Reader the default viewer for PDFs
  1. Single click a PDF file you wish to open or any PDF file in general while holding the control key. Then select Get Info from the menu you've opened

  2. Under the heading Open with, the current default application for opening PDF's is listed. If there is no application listed you may need to click the triangle to the left of Open with so that it points downward to reveal the current setting.

  3. Click on the application listed to open a menu displaying additional applications. In this menu locate the most recent version of Adobe Reader. If Reader is not listed or an old version of the software is listed select Other from the bottom of the menu

  4. Navigate through your Applications folder to locate the icon for the Adobe Reader application and click to highlight it. Click the Add button to select Reader.

  5. Back in the information window click the Change All button so that all subsequent PDF files will be opened by the Adobe Acrobat reader

  6. Click the Continue button to confirm that you'd like to change your settings. Now all PDF files will be opened by the Adobe Acrobat Reader

Safari browser preferences
  1. Launch Safari and go to Preferences

  2. In the Preferences window click on Security and then click on Website Settings button under Internet plug-ins

  3. Now select Adobe Reader in the list of plugins. Under the option When visiting other Websites, in the drop down list select Allow Always and click on Done

  4. Note: This will set the browser to use the 'Adobe Reader' plugin to view pdfs
Check Adobe settings
  1. Open Adobe Acrobat or Reader
  2. Once in Adobe Reader, click the Edit menu in the menu bar, and then click Preferences.... The Preferences window will open
  3. In the Categories section, click on Internet
  4. Make sure the first check box, Display PDF in browser, is checked. Note, in the newer versions of Adobe, this option is not available.
  5. Click OK to dismiss the Preferences window, and then close Adobe Reader

More steps

Unfortunately, in some cases the Adobe Acrobat PDF plugin simply will not work with Safari. This means your PDFs are still triggering Apple's PDF viewer within Safari. Here are two things you can easily do:

• If you get a window like this, make sure to choose "Bypass PDF download"...

• After Safari displays the targeted PDF file using PDF View, simple Control click on the actual PDF on your screen and select Open with Adobe Acrobat. This will immediately open the PDF file using Acrobat.

• Another option is to save the PDF file appearing in Safari. Then when it is saved as a file on your computer, you can open it with Acrobat. If you set Acrobat as the default viewer of PDF files it should immediately be launched to view the PDF file.

• You can also try to delete the PDF viewer plug in from the internet plug ins in the "library" part of the hard drive (Mac HD) and then go to Adobe repair installation under the help tab and reinstall the PDF viewer.

Other help links

Adobe Acrobat/Reader support
Troubleshooting Safari plug-in


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